Frequently Asked Questions

What is United Way?

United Way is a nonprofit, 501(c)(3) agency that brings people together to help our community reach its full potential. We partner with local nonprofits, government agencies, policy-makers and businesses to motivate and mobilize resources to meet the highest priority needs of the people living in Barrow, Clarke, Franklin, Jackson, Madison, Morgan, Oconee, and Oglethorpe Counties.

The United Way of Northeast Georgia works to create a region where every man, woman, and child has access to quality education, financial stability, and a healthy lifestyle. Since 1952 your local United Way has had one mission – to advance the common good.

Learn more about making a gift.

Are United Ways related?

There are 1,400 community-based United Ways across the country and each is separately incorporated and independently governed by local volunteers. Many of these organizations are similar in their mission and structure, but have the ability to respond to needs in the local communities. 

We pay a voluntary membership contribution for the rights to use the name and logo, and support broader community impact goals through United Way Worldwide, an umbrella organization that attacks the same problems on a national and global level, and provides guidance, training and development services to local United Ways. These dues are less than 1 percent of each dollar contributed.

Contributions raised in our eight-county service area stay here and decisions about which programs to invest in and which partnerships to pursue are made here in our local community.

What’s the difference between designated and undesignated gifts?

A designated gift restricts your gift to a specific fund. You can choose to direct your gifts to a United Way partner agency, United Way program (2-1-1 or Dolly Parton’s Imagination Library), or the United Way Endowment Fund.

An undesignated gift takes advantage of United Way’s thorough, research-based program selection that gets the money to the areas that need it most. This allows you to help the most people and do the most good for our entire community.

Why would I want to give an undesignated gift?

An undesignated gift to United Way allows you to help more people than a gift to a single agency could. Our community’s problems are interrelated and United Way’s diversity of programs work to address the interrelated and complex causes of poverty and other social issues in a way that no single agency can.

Is my donation tax-deductible?

Yes, all donations are tax-deductible.

How is my donation used?

We partner with 27 programs that have measurable goals and results, ensuring your money is being used wisely. Our partner programs go through an application process on a yearly basis to ensure fiscal and programmatic integrity. 

What’s the difference between United Way and other nonprofits?

Making a gift to United Way is the most effective way to help our whole community. Our unique ability to work across complex issues with hundreds of community partners is unmatched.

We mobilize volunteers and convene partner agencies, corporations, community leaders and policymakers to make broad, systemic changes like no other organization can on its own.

Our programs help people in crisis get back on their feet, help prevent future problems and build a stronger community for all of us.

Who are United Way’s partners in fighting these tough, local issues?

United Way is creating pathways out of poverty by investing in 26 at nonprofit partner agencies.

Where can I go for help?

United Way 2-1-1™ connects callers with a trained, bilingual Contact Center agent who helps callers assess their needs and provides detailed information and referrals to governmental and community service agencies. Our 2-1-1 database contains community resources ranging from job training programs and childcare to counseling services to financial assistance. This free, confidential help line is available 24/7. Just dial 2-1-1 from any landline or cell phone. In the event that dialing 2-1-1 does not connect you to our call center, you may reach a 2-1-1 call agent by dialing 706-353-1313. 

For texting service, please text your zip code to 898211. 

The service is also available online at

How do I volunteer to help United Way?

Click here to learn about volunteer opportunities.

How do I find my local United Way?

There are over 1,400 United Ways across the country. United Way of Northeast Georgia helps people in Barrow, Clarke, Franklin, Jackson, Madison, Morgan, Oglethorpe and Oconee counties.

To find the United Way that serves your zip code, visit United Way Worldwide.

How do I become a corporate partner with United Way?

Hundreds of companies in Northeast Georgia are making a difference by partnering with United Way. Learn more. Contact Gerry Taylor via email or by phone at 706-543-5254 ext.104 to get started now.

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